Frequently Asked Questions

Browse our shop, add products to your bag, and follow the checkout steps to enter your delivery details and payment method.

We currently support M-PESA and Cash on Delivery. Card and bank payments are coming soon.

Delivery times depend on your county and town, and are shown at checkout before you confirm your order.

Yes — use the Track Order page with your order number and phone number to see live status updates.

See our Returns page for full details on eligibility and how to start a return.